Privacy Policy

WalletInfo LLC ("WalletInfo", "Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our websites, purchase our digital products, use our applications, interact with our customer support, or otherwise engage with our services. By accessing or using any WalletInfo website, application, software, digital product, membership platform, or related service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please discontinue the use of our Services.

Information We Collect

Depending on how you interact with WalletInfo, we may collect several categories of information. Personal Information You may voluntarily provide information including: Full name Email address Telephone number Billing address Country of residence Payment-related information Customer support inquiries Survey responses Account credentials Username Password (encrypted where applicable)

Transaction Information

When purchasing a product or service, we may collect information related to your transaction, including: Purchase history Products purchased Transaction amount Currency Payment confirmation Order identification numbers Subscription status Refund history For your security, WalletInfo does not store complete payment card numbers. Payment processing is performed by trusted third-party payment processors that comply with applicable security standards.

Technical Information

When you access our Services, we may automatically collect technical information such as: IP address Browser type Browser version Device identifiers Operating system Screen resolution Language preferences Time zone Device type Internet service provider Referral URLs Pages visited Time spent on pages Click behavior Session duration Error logs Crash reports This information helps us improve platform performance, user experience, fraud prevention, and service reliability.

Cookies and Similar Technologies

WalletInfo uses cookies and similar technologies to improve your browsing experience. Cookies may be used to: Keep users signed into their accounts; Remember preferences; Improve website performance; Analyze website traffic; Measure advertising performance; Detect fraud and abuse; Maintain website security; Personalize user experience. Some cookies are necessary for the proper operation of our Services and cannot be disabled without affecting website functionality. Users may control cookie settings through their browser preferences. However, disabling cookies may limit certain features of our Services.

How We Use Your Information

We use collected information for legitimate business purposes, including: Providing our Services Deliver purchased products; Provide customer support; Verify customer identity; Manage memberships; Process orders; Deliver software updates; Authenticate users.

Improving Our Services

Information collected allows us to: Improve website performance; Optimize user experience; Identify technical issues; Develop new products; Improve existing features; Analyze customer preferences; Test new functionality.

Communications

We may contact you regarding: Purchase confirmations; Order updates; Account notifications; Password resets; Customer service responses; Product announcements; Security notices; Important policy updates; Service interruptions. Where legally required, marketing communications will only be sent with your consent, and you may unsubscribe at any time.

Security and Fraud Prevention

Your information may be used to: Detect suspicious activity; Prevent fraudulent transactions; Verify legitimate purchases; Investigate unauthorized access; Protect our systems; Comply with payment processor security requirements; Reduce chargebacks and payment disputes.

Legal Compliance

We may process your information where necessary to: Comply with applicable laws; Respond to lawful governmental requests; Enforce contractual obligations; Protect our legal rights; Resolve disputes; Meet tax and accounting obligations.

Legal Basis for Processing Information

Where applicable under privacy laws, WalletInfo processes personal information based on one or more of the following legal grounds: Performance of a contract; Compliance with legal obligations; Legitimate business interests; Protection of vital interests; User consent, where required by law. We limit the collection and processing of personal information to what is reasonably necessary to operate our business and provide our Services.

How We Share Your Information

WalletInfo LLC values your privacy and does not sell, rent, or trade your personal information to third parties for monetary compensation. We may share limited information only when necessary to operate our business, provide our Services, comply with legal obligations, or protect our legitimate interests. Your information may be shared with the following categories of service providers:

Payment Processors

To securely process purchases, subscriptions, and refunds, we work with trusted third-party payment processors. These providers may collect and process payment-related information necessary to complete transactions. WalletInfo LLC does not store complete credit card numbers or sensitive payment credentials on its own servers. Our payment partners maintain their own privacy and security policies and are responsible for protecting payment information in accordance with applicable industry standards, including PCI DSS requirements.

Cloud Hosting Providers

Our websites, applications, databases, and digital services may be hosted by reputable cloud infrastructure providers that help us securely store and manage customer information. These providers process information only on our behalf and under appropriate confidentiality obligations.

Analytics Providers

We may use third-party analytics services to better understand how visitors interact with our websites and applications. These services may collect information such as: Pages visited Session duration Device type Browser information Geographic region Referral sources Click behavior Website performance metrics This information helps us improve user experience and optimize our services.

Advertising and Marketing Partners

Where applicable, WalletInfo may use advertising technologies to measure campaign performance, understand customer interests, and improve marketing effectiveness. These services may use cookies or similar technologies to collect non-sensitive browsing information. Examples may include: Google Analytics Google Ads Meta Pixel Microsoft Advertising Other advertising and analytics platforms Users may manage advertising preferences through their browser settings or the applicable advertising platform.

Customer Support Providers

Customer inquiries may be processed through third-party support platforms to provide faster and more efficient assistance. Only the information necessary to resolve your request will be shared.

Data Security

We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss or misuse.

Contact

If you have any questions about this Privacy Policy, please contact us at contact@walletinfo-us.com.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Data related to transactions and support requests may be kept for a longer period for record-keeping and compliance.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete personal data we hold about you. To exercise these rights, please contact us at the email above.

Changes to This Policy

We may update this Privacy Policy from time to time. When significant changes occur, we will post an updated date and, when appropriate, notify users.